Terms of Service

XSCORE: The entity that owns and operates the Tele-HRMS platform at https://xscore.me Customer: Organization or individual using the Tele-HRMS platform System: The workspace granted by XSCORE for Customer access User Account: User accounts on the system created by the Customer. The number of accounts is the basis for usage costs

Customer Responsibilities: • Secure passwords and accounts • Be responsible for all account-related activities • Report unauthorized access immediately • Log out after each session XSCORE is not responsible for losses due to non-compliance with the above or unauthorized access to Customer accounts.

XSCORE commits to: • Not proactively modifying Customer data • Not accessing data unless for bug fixes, at Customer request, or as required by law • Not disclosing data without consent or legal requirement XSCORE may access account information (name, email) to: • Notify about new features and products • Send event and promotion information • Provide technical support

Customer data includes all information submitted or uploaded to the system: messages, notifications, files, images, videos. Customer: • Has the right to use and control their data • Can delete or extract data • Is responsible for uploaded content Prohibited: • Harming or harassing others • Publishing fraudulent or inappropriate content • Violating privacy or intellectual property rights • Damaging or unauthorized access to the system

XSCORE uses platforms for user behavior analysis: • Google Analytics • Segment These platforms collect information about access methods (browser, device, location) and system behavior. Purpose: Product improvement and new feature development. Using XSCORE means compliance with these third parties' terms.

XSCORE may suspend/terminate if: • Non-payment after 30 days notice • Use for illegal purposes • Causing harm to XSCORE or others After termination: • Data retained for up to 90 days • No refund of paid fees (in case of violation) Customer may terminate at any time via dashboard.

XSCORE does not warrant: • Uninterrupted or error-free service • Meeting all Customer requirements • All errors will be fixed XSCORE is not liable for damages: • Direct, indirect, or incidental • Lost revenue, profits, or data • Inability to use the service • Changes, deletion, or corruption of data Service provided "as is".

Disputes are resolved in good faith. If unresolved, submitted to competent courts in Vietnam. Court decisions are final. Contact: Email: [email protected] Hotline: +84 88 9615586 XSCORE LIMITED COMPANY Tax ID: 0318073634